Privacy Policy

LAST UPDATED 5^TH OCTOBER 2025

1. Overview

Motioncrews values your privacy and is committed to protecting your personal data.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We collect the following types of data when you use Motioncrews:

a. Account and Profile Information

Name, professional title, location, IMDb link, credits, contact details (if provided), and other optional profile fields.

Verification materials you may submit (e.g. references).

b. Usage Data

Device and browser information (for security and analytics).

c. Communication Data

Messages or contact requests relayed through Motioncrews.

Support queries and administrative correspondence.

d. Payment Data

If applicable, payment details are processed by third-party providers (e.g. Stripe, PayPal). Motioncrews does not store card information.

3. How We Use Your Data

We use your information to:

Operate and maintain the Site;

Verify eligibility and authenticity of member profiles;

Display your profile to other registered members;

Facilitate and relay contact requests;

Manage billing and membership payments;

Improve the platform and user experience; and

Comply with legal and regulatory obligations.

We do not sell or share personal data with advertisers or unrelated third parties.

4. Data Sharing

Your data may be shared only with:

Trusted service providers (hosting, payment, security, email services) who process data under strict confidentiality;

Another member only when you approve a contact request;

Law enforcement or regulators if legally required.

All service providers are bound by data-processing agreements consistent with UK GDPR / Canadian PIPEDA standards.

5. Data Storage and Security

All information is stored on secure, encrypted servers within the UK.

We employ access controls (such as Captcha), encryption, and regular security audits.

Only authorised personnel may access profile and contact data for administrative purposes.

6. Data Retention

We retain your data for as long as your account remains active.
If you delete your account, we will remove or anonymise your personal data within 30 days, except where retention is required by law (e.g. financial records).

7. Your Rights

You have the right to:

Access and obtain a copy of your data;

Correct inaccuracies;

Delete your account;

Withdraw consent for non-essential processing; and

Lodge a complaint with your national data-protection authority (e.g. ICO in the UK, OPC in Canada).

Requests can be sent to [insert email].

8. Cookies

Motioncrews uses essential cookies for login and session management, and optional analytics cookies to improve performance.
You can manage cookie preferences through your browser settings.

9. Children

Motioncrews is intended for adults working in the film and television industry and is not directed toward minors under 18.

10. Updates to This Policy

We may revise this Privacy Policy occasionally.
Material changes will be notified on the Site or by email.
Continued use after updates constitutes acceptance.

11. Contact

For privacy-related enquiries:
Motioncrews Data Protection Officer
📧 sam@motioncrews.com
🌐 www.motioncrews.com